Service Fee - Nakul

What is the service fee

and why is it charged?

What is there service fee and why is it charged?

The service fee is a charge that appears in the price breakdown during checkout.

Unlike other fees, the service fee is calculated as a percentage of your order’s subtotal (excluding delivery costs). In some cases, this fee may be a flat fee regardless of your order subtotal.

We recognise that as your order total rises, the fee can increase as well, which is why we’ve placed a cap on it to ensure it stays reasonable and fair. It’s also important to note that not all stores on our platform will have this fee.

Why do we charge this fee?

While getting your order delivered wherever and whenever you need it is a huge convenience, running a reliable delivery service involves various costs. At Nakul, we’re dedicated to delivering excellent service with every order, and to do that, we must cover expenses like technology, transaction processing, and customer support.

The service fee helps us manage these costs and continue providing the high-quality service you expect from us.

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We truly value your support and are committed to setting a new standard in delivery services as we grow.

If you have any questions about the service fee, don’t hesitate to contact us—we’re here to assist!

Enjoy your Nakul experience!