The delivery fee is a charge applied to your order to cover the cost of bringing your items from the store or restaurant directly to your door. This fee helps ensure a fast, reliable, and convenient delivery experience.
What is the Delivery Fee,
and Why is it Charged?
What is the Delivery Fee and Why is it Charged?
Who charges the delivery fee?
In some cases, the store or restaurant may set and collect the delivery fee.
In other cases, the platform (us) may set the fee, especially if we provide our own delivery services.
Why is there a delivery fee?
To cover the cost of delivery drivers, including their time, travel, and fuel.
To help maintain and improve the logistics and technology behind the delivery experience.
To support service availability, especially during busy times or for longer distances.
Transparency and Fairness:
The delivery fee may vary based on the store, your location, distance, and current demand.
The delivery fee will always be clearly displayed in your shopping basket before you proceed to checkout, so you know exactly what you’re paying for—no surprises.
Thank you for your understanding and for supporting our efforts to provide safe, sustainable delivery services!