To delete your Nakul account from inside the app:
Open the Nakul app.
Tap 👤 Profile (My Profile).
Tap ⚙️ Account Management.
Tap 🛑 Proceed to Delete Account.
✅ Confirm the deletion when prompted.
After you confirm in the app, we will verify your request using the account details already on file and begin processing.
⚠️ Account deletion is permanent and irreversible. Once your account is deleted we cannot recover your profile or in-app data.
If you cannot access the app, you may request deletion by email:
Send an email to support@nakul.app with the subject line Account Deletion Request.
In the email, include the following information so we can verify and process your request:
📝 Full name (as shown in your Nakul account)
📧 Email address associated with your Nakul account
📱 Phone number associated with your Nakul account
We will reply if we need anything further to verify your identity.
Account deletion requests are processed within up to 7 days from the time we verify the request.
⚠️ Account deletion is permanent and irreversible. Once your account is deleted we cannot recover your profile or in-app data.
When your Nakul account is deleted, we remove the following from active systems:
👤 Personal account details (name, email, phone number)
📝 Profile information stored in your Nakul account
📦 In-app content tied to your account (preferences, saved items, messages)
Some limited information may be retained after account deletion for legal, tax, compliance, safety, or business continuity reasons. This may include:
💼 Legal or financial transaction records (if applicable) required by law
🗂️ Logs and backups needed for fraud prevention, security investigations, or to comply with legal obligations
Retention periods vary depending on the record type and legal requirements. Unless otherwise required by law, retained records are typically kept only as long as necessary and may be retained for up to 7 years where applicable or as required by law.
If you have questions before you delete your account, or need help with the in-app flow, contact us at support@nakul.app.
Thank you for your understanding and for being part of the Nakul community. Your support helps us create a safe, fun, and sustainable shopping playground for everyone!